MOA Employment corner

If you are a member in good standing of the Medical Office Assistants' Association of BC looking for employment, you can have your name and contact number and area where you would like to work listed on this Website.

If you are a physician or represent a medical facility, you may submit a job opening for a medical office assistant. Physicians are reminded to ask for resumes and check the references.

The Medical Office Assistants' Association of B.C. does not endorse or screen the candidates nor do we get involved in the negotiation or selection process.

Please submit your listing by e-mail to Sylvia May at robsyl@shaw.ca

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MEDICAL OFFICE ASSISTANTS AVAILABLE

ONLY MEMBERS OF THE MEDICAL OFFICE ASSISTANTS' ASSOCIATION OF BC CAN POST THEIR AVAILABILITY FOR EMPLOYMENT ON THIS SITE.

Number of MOA applicants currently listed: 0

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EMPLOYMENT OPPORTUNITY FOR MEDICAL OFFICE ASSISTANTS

Number of job openings currently listed: 13

May 6/13

North Saanich specialist office has an opening for a part-time ( 3days/week) MOA. We are a paperless office using OSCAR EMR. Of course, any past experience with program is preferred but we are willing to train an individual with strong computer skills. Starting duties: greeting patients, answering phones, booking and rebooking appointments, processing referrals, formatting letters. Our office uses both Dragon dictation AND a dictaphone so transcription skill are also necessary. We have an OBGYN and Pediatrician currently working in the clinic but will likely be welcoming a new physician in the near future. Please forward your resume with a small personal write up on yourself to casciola.coleman@shaw.ca Attention: Crystal Konnila.

(Posting 334)

MAY 1/13

VANCOUVER

Salus Physiotherapy is seeking a bright, motivated, well-spoken and detail-oriented Manager/Front Desk Administrator. This position is approximately 25 - 32 hours per week. A strong customer service background and some experience in a clinic, spa or salon setting is required.

Qualifications:

Excellent written and spoken English

Ability to multi-task and prioritize required duties

Professional phone manner

Customer service and complaint resolution skills

Excellent organizational skills

Detail oriented

Familiar and comfortable with scheduling software, ideally ClinicMaster

Ability to work early morning and/or evening shifts and/or Saturday (flexibility)

Overview of Basic Duties:

Customer service

Booking/modifying appointments & patient schedule management

Accurate data entry

Filing/maintaining files

Answering phone and email inquiries

Invoicing/billing patients, funders (ICBC/MSP/WSBC), Teleplan submissions & remissions

Processing payments and cash-outs, daily sales reconciliations, deposit preparation

Appointment confirmations

Light cleaning

Staff scheduling – manage sick days, time off requests, vacation coverage

Management of inventory and ordering

Monthly follow up on outstanding accounts

We offer a friendly and professional working environment for all staff and practitioners alike. The clinic is open Mon-Fri 7 am to 7 pm and Sat. 8:30 am to 2:30 pm. We are looking to fill the position and begin training immediately. We are a busy, growing clinic, offering physiotherapy, acupuncture, registered massage therapy, and Pilates/Active Rehab.

Forward your resume formatted in Word or Adobe, WITH references by email, in person or by mail to:

Attn: Dave or Paolo

105-1765 West 8th Ave, Vancouver, B.C. V6J 5C6

manager@salusphysio.com

PLEASE SUBMIT YOUR APPLICATION NO LATER THAN FRIDAY, MAY 10, 2013.

We thank everyone for their interest in the position with Salus Physiotherapy Clinic however, only those shortlisted for the position will be contacted.

Posting # 333

May 2/13

BCMA Job Posting

Practice Automation Coach - Nanaimo

The Physician Information Technology Office (PITO) is a physician support program managed under the BC Medical Association (BCMA), with financial support from the Ministry of Health (MoH). PITO assists physicians in adopting technology in daily practice, particularly electronic medical records (EMRs) through both reimbursement programs and direct assistance throughout the process. More information on the program is available at www.pito.bc.ca.

PITO is currently seeking a Practice Automation Coach (PAC) in North Nanaimo to provide EMR transition and optimization support to physician practices. The PAC brings a depth of knowledge in clinical workflow and EMR technology and plays an instrumental role in guiding a practice through improved workflow office efficiencies and change management support with the use of an EMR. The PAC works in partnership with Regional Leads, Relationship Managers, GPSC Practice Support Program Coordinators, Physician and MOA Peer Mentors and EMR vendors to enable effective practice change.

Key Responsibilities:

 Provides coaching and facilitation support to improve clinical workflow efficiencies through the optimized use of EMRs based on the individual needs of clinic practices.

 Identifies EMR and office workflow problems and recommends possible solutions or resources to improve efficiencies.

 Encourages efficient and effective use of the EMR, promoting best practices and consistency across the practice; assists the clinic in recognizing opportunities for new or optimized uses of the EMR.

 Assists and provides knowledge transfer in setting up and adopting advanced features of the EMR such as the use of templates, registries, recalls, and decision support tools.

 Provides EMR-related workflow coaching and provides EMR-related support for PSP action periods or Division initiatives when improvements are initiated by the practice.

 Liaises with the PITO Technical Support Team to provide advice on hardware/LAN set-up, if applicable.

 Assists in communication regarding new PITO, eHealth, EMR, and other initiatives.

 Facilitates regular communication with and between physicians on best practices and advanced features in optimizing EMR functionality through electronic email forums, user group meetings, clinic workshops, etc.

 Contributes to the improvement of processes, assisting in the development and ongoing improvement of the PITO toolkit of change management templates and guides.

 Provides coaching and facilitation to Communities of Practice (COP), if applicable.

Skills and Qualifications

 Medical Office Assistant (MOA) diploma, undergraduate degree in Health Services, Health Information Management, Business Administration, or an equivalent combination of education, training, and experience.

 Two to five plus years of experience in a healthcare role, clinical practice role, or an MOA/office manager role, particularly related to clinical workflow process redesign and practice processes using EMRs.

 Strong project management and business analyst skills and experience with practice change management initiatives.

 Proven ability to problem solve complex situations and apply change management principles to a practice.

 Excellent interpersonal and communication skills with demonstrated ability to build rapport and work with multiple stakeholder groups.

 Excellent coaching/facilitation skills and strong conflict resolution skills.

 Excellent time management and organizational skills; able to use own initiative

 Working knowledge of EMRs and eHealth concepts.

 Experience working with physicians in the target recruitment area.

 Proficiency with Maximizer Customer Relationship Database would be an asset.

 Must have use of a vehicle and hold a valid Driver’s License.

If you or someone you know is interested in this position, please send your resume and cover letter to Katie Landry, Human Resources Advisor, at humanresources@bcma.bc.ca.

(Posting 332)

April 28/13

VANCOUVER

Solo gynaecology office has an immediate opening for an experienced MOA to manage independently the operation of the office including patient booking, doctor scheduling, financials and instrument maintenance. Dicta-typing is optional. The practice is fully paperless with the Osler EMR. Moderate computer skills mandatory. Commitment to superb customer service is paramount. No obstetrics.

Gerald Doersam, MD, FRCSC, FACOG

gerry.doersam@me.com

208 - 3195 Granville Street
Vancouver BC V6H 3K2

604-737-7322 phone
604-737-7327 fax
604-868-3234 cell (Posting # 331)

April 22/13

NELSON

I am a well established solo GP in Nelson BC, with an office in a beautiful heritage building

in the downtown area ( hardwood floors, stained glass, fireplace etc. ) that evokes a homey non clinical atmosphere. I am seeking a medical office assistant for a permanent part-time position ( approx. 24 - 26 hours per week) to cover the four days per week that I am open ( in Nelson). Being a solo practise, it is important that the successful candidate be able to "multi-task" including telephone and reception skills, filing, some typing, and some computer skills to at least access Meditech for lab results etc.

Also involved is escorting patients into consultation or exam rooms, freshening exam room between patients, and minor cleaning.

Computer billing not required, although obviously knowledge of medical terminology and coding very helpful.

Position becomes available May 01, 2013, although can cover position for a short time with other staff (office manager etc.) if necessary.

Wages etc. dependant on training and experience.

Please send resume to Dr. B. Moulson nelsondoctor2013@gmail.com

Phone#: 250-354-4861

Fax: 250-354-4865 (Posting # 330)

April 22/13

VICTORIA

Obstetrician/Gynecologist is pleased to offer part time employment to an experienced Medical Office Assistant. This practice provides Obstetric and Gynecologic coverage in Victoria, British Columbia. The position will initially work out of an Oak Bay medical office with limited work from home. This will develop into working in multiple offices in the greater Victoria area.

To be successful in this position you will need to be self-motivated and possess strong client service and communication skills, with the ability to demonstrate flexibility and a willingness to adapt to working in a multi-office setting.

Interested applicants are invited to send their resume and cover letter, including salary expectations, c/o Lori Fitzgerald at HRG Human Resources Group via email lori@hrgbc.com or fax 1-866-773-0685.

The closing date for applications is 9:00 A.M. on May 6, 2013.

EDUCATION AND EXPERIENCE:

 Medical Office Assistant certificate, and

 Minimum two (2) years medical office experience, or

 A combination of education and experience.

 Experience with ACCURO or other electronic medical record (EMR) system;

 British Columbia Health Care Billing experience;

 Experience in keyboarding, word processing and other standard computer applications;

 Medical transcription and terminology experience;

 Experience scheduling and co-ordinating appointments;

 Possess valid Standard First Aid and CPR "C" Certificates.

KEY ACCOUNTABILITIES:

 Schedule, coordinate, and confirm office appointments, check-ups and physician referrals, consultations, lab and diagnostic tests;

 Greet and check-in clients and ensure quality customer service to clients at all times;

 Maintain electronic filing systems;

 Manage the physician’s full schedule, including on-call time, time at the emergency room, walk-in or urgent-care, meetings or speaking engagements;

 Draft, edit, keyboard, mail, and file a variety of documents including notes, correspondence, and consultations;

 Transcribe dictations and notes as required including the preparation of correspondence between the physician, clients and other stakeholders;

 Register, file, and maintain electronic medical records via ACCURO– update address, phone number, allergies etc. on each visit ; ensure patient's records are up-to-date and correct;

 Prepare examination rooms, deliver client to rooms, and chaperone clients when required; select, setup and maintain medical supplies and equipment for all examinations and procedures; and ensure instruments are cleaned and sterilized;

 Accurate completion and processing of medical insurance claims, medical billing (as per MSP guidelines), and electronic claims, incorporating correct coding procedures, and reconcile all billings;

 Receive insurance co-pay payments and post amounts paid to client accounts;

 Provide office administration duties, including receiving, logging, sorting, and distributing incoming and outgoing electronic mail, telephone messages, and faxes; answer telephone; and arrange for courier pickup and deliveries;

 Respond to inquiries from clients and other stakeholders; explain hospital admission procedures to clients;

 Promote a safe work place; ensure that all established safety procedures are followed;

 Carry out other duties essential to the position as directed by the Physician.

The Medical Office Assistant is in a position of trust; therefore, a current Criminal Record check will be required from proposed employees.

We thank all applicants for their interest in these positions. Only those selected for further consideration will be contacted. (Pos

(Posting # 329)

PMMVVApA

April 18/13

WHITE ROCK

Busy, EMR based, Enhanced Family Practice of 14 Doctors, located in White Rock area, seeks dynamic and capable (FT or PT) Switchboard/MOA person.

The successful applicant must be a flexible team player who handles pressure well, is capable of multi-tasking, possesses better than average digital communications skills and understands the importance of both maintaining a positive/professional attitude as well as a work/life balance.

Reply with resume to tt@wrma.ca

(Posting # 328)

April 3/13

NEW WESTMINSTER

Job Title:	TECHNICIAN 3	Requirement:

Level/Salary Range:		Travel Required:
		Position Type:	Full time – 37.5 hours/week
Will Train Applicant(s):	In office training	Date posted:
		Posting Expires:

Job Description: Responsible in prepping the patients prior to seeing the doctor. Ensuring the doctor has a continuous flow of patients throughout the clinic. Reports to the Head Technician
Job Purpose: Duties: Screening: measuring visual acuity, apply drops to dilating pupils, measure intraocular pressure. Prepping patients for treatments Be able to measure the potential acuity when required. Provide a constant flow of patients throughout the clinic for the doctor. Ensure the exam rooms and equipment are cleaned and in order. Ensure the supplies in all the exam/screening rooms are fully stocked Assist the doctor and the patient when required. Assist other teams Other duties as required Skills/Qualifications: Ability to problem solve Able to interact with management, co-workers and patients Proven ability to prioritize
Reviewed By:

We are looking for a team player with excellent communication and organizational skills, flexible and able to multitask in a fast pace environment. Please forward your resume via email to lconnor@retinabc.ca or fax to 604-521-4129 and make it attention to Lee Connor. (Posting 327)

(PMarch 20/13 -

VICTORIA

SOLO GP's OFFICE looking for FULL TIME: Monday through Friday 8 AM to 5 PM.

Only experienced MOA's should apply for this position as there is very little training time available. Qualities we are looking for are as follows:

Must have STRONG Osler knowledge and billing experience. Easy going personality, ability to multitask, professional demeanor, attention to details with accuracy. This job would be available as soon as the right candidate is chosen.

Please respond with resume toMedicalMOA@shaw.ca

Posting # 326

March 20/13 -

VANCOUVER

OB/GYN office looking for experience MOA for occasional holiday coverage. Must have EMR experience, preferably with Intrahealth/Profile.

If interested email resume to: westcoastobgyn@gmail.com ( (

(Posting # 325)

Posti

P March 11/13

QUESNEL

Full time Medical Office Assistants, Busy 6 Physician Clinic, Quesnel, B.C.

Preferrred candidate will have previous M.O.A. experience with a data entry speed of 50 w.p.m. We require dedicated

employees who enjoy a busy medical office environment and strive to be performance orientated with a

great attitude and team player. Opening is posted until position filled (no phone calls please). Please fax, email or mail resume with cover letter to Holley Clinic, Attention: Office Manager, 348 Front Street Quesnel, B.C., V2J 2K3. Fax 250-992-9391 or email

holley@quesnelbc.com.

Posting #324

January 29/13

WHITE ROCK

We are looking for a full-time MOA for Monday – Friday with the hours of 9am to 5:30 pm. We are a relatively new physiotherapy clinic in central White Rock with a new, beautiful facility. The MOA we are seeking must be experienced and we have an expectation this individual will grow with the business. We also require an individual who possesses excellent skills as a problem-solver, who is efficient in his/her MOA duties, can work independently, is detail-oriented, and has excellent people skills both in person and via phone contact – friendly and warm.

We absolutely want someone who is able to “manage” the front end of the clinic. This will include answering phone calls, scheduling patients on our system [Practice Perfect – In Touch], able to proficiently do client billings and remittances for ICBC, MSP, WSBC and other 3rd party payers, help with the payroll, processes the mail, is able to keep track of supplies needed in the clinic and is able to help with some of the light cleaning duties needed in the clinic.. Importantly we are seeking an individual who is able to problem solve situations that arise in the management and running of the front end of a physiotherapy/medical clinic.

Currently, we have two physiotherapists and 1 kinesiologist working in our clinic. We also have 2 rheumatologists [arthritis specialists] that come to our clinic 1x/month each. Most clients are booked on ½ hour visits and truly are delightful patrons to our practice.

Salary/wages are commensurate with experience. Previous MOA experience working in a physiotherapy practice is an asset.

For suitable candidates please forward your resume and cover letter to: WRPTclinic@gmail.com.

(Posting # 318)

January 7/13

VANCOUVER

Do you excel at customer service? Do you have great organizational skills and the ability to multi-task?

If so, we would like to meet with you!

Connect Health, one of Vancouver’s leading physician directed integrative medical clinics, has an

opening for a Medical Office Assistant. We offer a proactive approach that optimizes health by

integrating the best of conventional and complementary approaches to ensure that all aspects of our

client's wellbeing are addressed. Our goal is to partner with our clients to help then reach their highest

health potential in a supportive and healing environment.

For this position the ideal candidate will be a team player that is friendly, compassionate and

professional.

Job Description:

• Answering mulitline phones

• Scheduling patients for appointments, tests and referrals to specialists

• Compiling information gathered from patients

• Processing and invoicing payments

• Promoting healthy living to clients and referring them to appropriate resources

• Ensuring the clinic maintains a professional and clean appearance

• Participate in staff development programs and promoting team cohesiveness

The Ideal Candidate Should Posses:

• Excellent customer service skills and telephone manner

• Excellent English and communication skills both written and spoken

• Professionalism

• Ability to multi-task and stay organized

• A team oriented approach

• Proficiency in the use of computers and office technology

• The willingness to work flexible hours which would include weekends

• Ability to efficiently manage time and prioritize multiple tasks

• Strong interpersonal skills

• The ability to remain calm in high stress situations

• The ability to maintain patient privacy and confidentiality

• Familiarity with MSP billing codes and medical terminology an asset but not essential

• A strong interest and belief in the benefits of integrative medicine and a healthy lifestyle

If you believe you would be a valuable addition to our team please respond by email. No phone or

personal enquiries calls please.

Please respond to hlindau@connecthealthcare.ca (Posting #314)